1. INTRODUCTION
Block Narrative (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Notice explains how we collect, use, disclose, and safeguard your personal information when you use our services.
2. INFORMATION WE COLLECT
2.1 Information You Provide
We collect information that you voluntarily provide to us, including:
- Contact information (name, email address, phone number)
- Account credentials
- Business information
- Payment information
- Communications with us
2.2 Information Automatically Collected
We automatically collect certain information when you use our services:
- Device information
- Usage data
- IP address
- Browser type
- Operating system
- Log data
2.3 Cookies and Similar Technologies
We use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences.
3. HOW WE USE YOUR INFORMATION
We use your information for the following purposes:
- Providing and improving our services
- Communicating with you
- Processing payments
- Analyzing usage patterns
- Ensuring security
- Complying with legal obligations
- Marketing and promotional activities (with your consent)
4. INFORMATION SHARING AND DISCLOSURE
4.1 Service Providers
We may share your information with trusted service providers who assist us in operating our business, such as:
- Payment processors
- Cloud storage providers
- Analytics services
- Customer support tools
4.2 Legal Requirements
We may disclose your information if required by law or in response to valid requests from public authorities.
4.3 Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. DATA RETENTION
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Notice, unless a longer retention period is required by law.
6. DATA SECURITY
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
7. YOUR RIGHTS AND CHOICES
You have certain rights regarding your personal information:
- Access your information
- Correct inaccurate data
- Request deletion of your information
- Object to processing
- Data portability
- Withdraw consent
- Opt-out of marketing communications
8. INTERNATIONAL DATA TRANSFERS
We may transfer your information to countries outside your residence jurisdiction. We ensure appropriate safeguards are in place for such transfers.
9. CHILDREN’S PRIVACY
Our services are not directed to children under 13. We do not knowingly collect information from children under 13.
10. THIRD-PARTY LINKS
Our services may contain links to third-party websites. We are not responsible for their privacy practices.
11. CHANGES TO THIS PRIVACY NOTICE
We may update this Privacy Notice periodically. We will notify you of any material changes by posting the new Privacy Notice on this page.
12. CONTACT US
If you have questions about this Privacy Notice, please contact us via:
Mail:
Block Narrative Ltd
8 Avenue Court
The Avenue
CR5 2BN, Coulsdon
United Kingdom
Email: thomas@
Phone: 07824046523
13. JURISDICTION-SPECIFIC PROVISIONS
13.1 California Residents
Under the California Consumer Privacy Act (CCPA), California residents have additional rights:
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising these rights
13.2 European Economic Area Residents
If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):
- Right to be informed
- Right of access
- Right to rectification
- Right to erasure
- Right to restrict processing
- Right to data portability
- Right to object
- Rights related to automated decision-making and profiling
14. LEGAL BASIS FOR PROCESSING (EEA USERS)
We process your information under the following legal bases:
- Contract performance
- Legal obligations
- Legitimate interests
- Consent
15. HOW TO COMPLAIN
If you have any concerns about our use of your personal information, you can make a complaint to us using the details mentioned under section 12 above. You can also complain to the ICO if you are unhappy with how we have used your data:
Information Commissioner’s Office
Wycliffe House
Water Lane
SK9 5AF, Wilmslow
United Kingdom
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
This Privacy Notice was last modified on 11 December 2024.